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CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.
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Testimonials

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These guys are fast! The service manager is polite and has always been patient to explain what is required to do the job. I have used them on two occasions with great satisfaction. The price is reasonable and the service has not let us down.
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Visiting from LA for the weekend, car broke down unexpectedly in San Marcos, on a Saturday at 3 PM! Ralph, and Al were super helpful and accommodating. Very nice and genuine. Stayed past their closing time trying to help with the issue and even gave us a ride back to our Airbnb. Great business. Thanks Ralph!
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