- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.

CODE OF ETHICS

Testimonials

These guys are fast! The service manager is polite and has always been patient to explain what is required to do the job. I have used them on two occasions with great satisfaction. The price is reasonable and the service has not let us down.~ Raymond M.

Visiting from LA for the weekend, car broke down unexpectedly in San Marcos, on a Saturday at 3 PM! Ralph, and Al were super helpful and accommodating. Very nice and genuine. Stayed past their closing time trying to help with the issue and even gave us a ride back to our Airbnb. Great business. Thanks Ralph!~ Shadi A.